Clean. Courteous. Professional.
When Kurt and Dana Koegel launched Koegel Plumbing and Heating Solutions, LLC., in 2012, these three words were a natural fit as their tagline.
Something I believe is lacking in our industry is professionalism. It doesn’t take much to be clean, courteous or professional.
Being clean is a basic value, said Kurt, yet it is often times ignored by many in the industry. If people come in and find the workspace cleaner than when you found it, they find that shocking. Some people will call and ask, ‘Were you here?’ They can’t believe the area is clean!
Being courteous starts by respecting a customer’s time. We call ahead, we stick to that time, and we show up on time. It is just common courtesy.
We don’t do shortcuts. We are professional. We are licensed and insured. We adhere to that level of service.
We will give you options to stay in the budget, but we can’t band aid things -- it is just not professional. The service we provide has to work for everyone. We aim to make our clients happy and provide a valuable service!